After you start

What happens once a clinician prescribes a treatment: shipping, questions, changes, renewals, and how to cancel.

Your medication

[Pharmacy name], a licensed 503A compounding pharmacy, prepares your medication and ships it to you.

[PLACEHOLDER: shipping time, cost and packaging]

Questions about your treatment go to your clinician. [PLACEHOLDER: how patients contact their clinician]

If you have side effects, contact your clinician. In an emergency, call 911.

You can also report side effects to the FDA through MedWatch: call 1-800-FDA-1088 or visit fda.gov/medwatch.

Only your clinician can change your prescription, including the dose.

[PLACEHOLDER: how a dose change is requested and reviewed, and whether the price changes with the dose]

Your plan renews every billing period until you cancel. [PLACEHOLDER: when the card is charged relative to each shipment]

[PLACEHOLDER: whether each refill needs a new check-in with the clinician]

[PLACEHOLDER: whether a plan can be paused, how, and for how long. Pausing must never be required before cancelling]

[PLACEHOLDER: exact cancellation steps in the account portal. Must be as easy as signing up]

[PLACEHOLDER: what happens to an order that is already being prepared or shipped]

Your clinician can answer questions about stopping a treatment.

[PLACEHOLDER: how patients get a copy of their medical records]

A licensed clinician reviews it and decides whether to prescribe. Every treatment shows its full price before you begin.