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Accessibility

We want everyone to be able to use this website. Here is the standard we build to, how we check it, and how to tell us when something doesn’t work.

Our standard

This website is built to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.

What that means here

  • Text has enough contrast against its background, including text over the photograph on the home page.
  • Every page works with a keyboard alone, and you can always see which element has focus.
  • Buttons and links are at least 44 pixels tall, so they are easy to tap.
  • Pages fit phone, tablet and desktop screens without scrolling sideways.
  • Each page has one main heading, and headings follow a logical order.

How we check

We test pages with automated accessibility tools and by hand: using only a keyboard, and at phone, tablet and desktop sizes.

Last reviewed [PLACEHOLDER: date of the last accessibility review, as YYYY-MM-DD].

Outside this website

The online visit, your account and payments run on the telehealth platform, not on this website, so this statement does not cover them.

[PLACEHOLDER: the telehealth platform’s accessibility statement or contact]

Tell us about a problem

If something on this website is hard to use, tell us what page you were on and what happened. We reply within [PLACEHOLDER: how quickly messages get a reply, for example one business day].

Email: [PLACEHOLDER: contact email]

Contact page